Class Terms & Conditions

To register for an 4 week Introduction or a monthly place at class please contact Charlotte at hello@charlottebrawn.com / 07947910071
You must be over 18 years of age to join the classes unless permission has been granted.
All participants must complete a health questionnaire form before starting their first session, this will be sent to you when you first sign up.
Please advise Charlotte before any session if there are any changes in your health following the health questionnaire {blood pressure, pregnancy, pain, recent operation}
All classes run weekly with Charlotte or a qualified fitness/wellness professional

Payment for all classes must be received in advance of attending classes. Booking is required.
Payment is taken online via a secure payment processor.
All single & 2x class pass memberships are based on a 4 week recurring monthly payment.
Monthly payments will automatically be amended to a reduced payment on specific months where classes do not run for a full week.
Reduced timetables may run around 'holiday' periods throughout the year. If you are on a single class monthly payment plan you will be notified and payment amended if you cannot attend class alternatives.
Please contact Charlotte if you have any issues with payment or you’d like to pay with a different payment method.
People on the waiting list will be offered a place as soon as there is availability.
You can book as you go at a premium rate and spaces permitting -Click here

While every effort is taken to ensure there are plenty of spaces at all classes for Victory Members, The Victory Membership is like any other gym membership and classes will need to be booked in advance via http://charlottebrawnfitness.myfitnessclass.com
The Victory Membership is designed for the convenience of being able to attend multiple classes each week at a discounted rate and the flexibility to switch up and change the classes you can attend to accommodate busy lifestyles, should you want to guarantee you place in the same specific classes every week you will need to invest in a single monthly membership for each class you'd like a guaranteed place in.
Charlotte will go above and beyond to try and guarantee availability in all classes or add additional classes and instructors to the timetable should the need arise.
If you are booked onto a Single Class Membership you will have a secure place in that specific class every week. Should you be unable to attend that class on any give week you can move to another session on the timetable, spaces permitting, within that specific payment period. If you are unable to attend another session class missed sessions cannot be refunded or transferred to another payment period.

Short notice absence cannot be refunded but you may attend another class within that month/period {spaces permitting} if you cannot attend your regular class.
Please provide 1 months notice of any holidays you have booked or any prolonged period of absence. If you have given 1 months notice I can pause/reduce your monthly payment for up to 2 weeks (once per quarter)
If any planned absence is longer than 2 weeks you cannot be refunded for any additional sessions you miss. If you choose to pause your membership for longer than 2 weeks, or you cancel your monthly membership due to not being able to attend for a longer period, your place cannot be held and will be offered to those on the wait list.

You can book for single sessions at a premium rate at classes where there is availability.
Monthly members have priority booking for classes.
If a classes is close to fully booked, the single class booking option will be removed as an option for that class and the few remaining places will be reserved for monthly members and new participants starting a 4 week Introduction.

There is a two-week cooling off period from the date of your first month or introduction month. Please ensure you can attend the scheduled number of sessions to get the most out of your first month. I regret no refunds or transfers can be given after the two-week cooling off period.
No refunds are given to unused classes but you may me able to attend another session within the same month/period if spaces are available.

In the unlikely event that Charlotte should have to cancel a session, she will give you as much notice as possible and she shall open space in another session, create a pop up session within the same period or amend monthly payments for classes that are cancelled due to unforeseen circumstances.
Sessions are taught by Charlotte, but occasionally cover may be used. All sessions are taught by a fully certified, fully insured instructor.

Please arrive 5 minutes prior to your scheduled class.
Make sure you can stay for the full duration of the session.
Mobile phones must be put on silent.
You will need to bring along your yoga/exercise mat and your equipment welcome pack to each class.